Spelaya Yagodka Privacy Policy
Last Updated: April 24, 2025
At Spelaya Yagodka, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cleaning services.
Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, mailing address, and other contact details that you provide when you request a quote, book a service, subscribe to our newsletter, or contact us.
- Property Information: Information about your home or property where we will be providing cleaning services.
- Payment Information: Credit card details, banking information, or other payment details used to process your payments for our services.
- Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, time spent on pages, and other usage metrics.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website, analyze usage patterns, and personalize content. Please see our Cookie Policy for more information.
How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing, maintaining, and improving our cleaning services
- Processing and completing transactions
- Communicating with you about appointments, services, and promotions
- Responding to your inquiries, comments, or concerns
- Sending you marketing communications about our services, if you have opted in to receive them
- Analyzing website usage to improve our content and user experience
- Protecting against, identifying, and preventing fraud and other illegal activities
- Complying with legal obligations
Information Sharing and Disclosure
We may share your personal information in the following situations:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Protection of Rights: We may disclose your information to protect the safety, rights, or property of Spelaya Yagodka, our customers, or others.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to rectify or update your personal information
- The right to request deletion of your personal information
- The right to restrict or object to processing of your personal information
- The right to data portability
- The right to withdraw consent, where processing is based on your consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Spelaya Yagodka
123 Clean Street
Toronto, ON M5V 2L6
Canada
Email: [email protected]
Phone: (647) 925-1111